A Powerhouse of Service + Support
We ensure the success of our clients by showing them how to get
the most out of our products.
Product Specialist Team. Support when you need it.
Our subject matter experts are devoted to providing a comprehensive and efficient customer support experience. We are here to assist you with all of your needs. Every support request is handled by a dedicated account representative with a full commitment to a quick resolution.
Support Hours
6 am – 9 pm EST, five days a week. Available internationally and domestically.
How We Work:
We are fully prepared to engage directly with the clients via their preferred means to get the issue resolved quickly and efficiently.
A client may request to be walked through a resolution process by one of our team members over the phone, or electronically.
What We Offer
Tech Support
We're here to assist with any troubleshooting needs on the Buddy Media Social Marketing Suite quickly and efficiently.
How-to questions
Have a question about a product? Send it in! We're here to help with any functionality related and general questions you may have.
Facebook Developer Questions
Have a question regarding Facebook Developers? Send it in! Working on Facebook Developers daily, we are at the forefront of understanding and implementing changes made by the Facebook team.
